FAQ Page
Frequently Asked Questions
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An AI chatbot is a computer program designed to simulate conversation with human users, typically through text or voice interfaces. These bots use artificial intelligence techniques such as natural language processing (NLP), machine learning.
AI chatbots work by leveraging natural language processing (NLP) and machine learning algorithms. They analyze and understand user inputs, interpret the intent behind the queries, and generate appropriate responses.
24/7 Availability: Chatbots can operate round the clock, providing assistance to users at any time of the day or night, which improves accessibility and customer satisfaction.
AI chatbots are not capable of experiencing human emotions because they lack consciousness and subjective experience. While they can simulate empathy or understanding through programmed responses.
While chatbots excel at handling routine inquiries and tasks with consistency and efficiency, there are several areas where human agents still offer significant advantages.
Users typically interact with chatbots by typing text messages or speaking voice commands. This textual input contains the information or queries that users wish to convey to the chatbot.
Yes, AI chatbots can learn and improve over time through various mechanisms such as machine learning algorithms, natural language processing techniques, and continuous interaction with users.
AI chatbots can handle customer inquiries, provide support, and offer assistance 24/7, reducing the need for human intervention and improving response times.